Yes! Free shipping and sales items are exclusive to our online purchases. Any questions please reach out to our friendly staff, via Chat, Email, or phone. Prices may vary in-store, if you want a price you see online then you will need to place your order online only. Store prices may vary.

You are unable to track these on the tracking page.

In Stock Now,  orders are ready to collect within 2 hours after purchase.

We will email you as soon as your order is ready to collect.

Ordering after 2 pm for same-day collect? Please call the store on 0141 613 2335 to confirm.

If you have placed a Special Door Order, we will call you after the door has been received to the store and quality checked normally between 5-7 working days. If any delays are expected and you have provided a mobile number with your order you will receive a call.

Ordering after 2 pm for same-day collect? Please call the store on 0141 613 2333 to confirm.

Collect From:

Shawfield Timber Ltd
Unit 6
Shawfield Trade & Retail Park
Boundary Rd
Glasgow
G73 1DB

Shawfield Timber opening hours:
Monday – Friday 8 am – 4:30 pm
Saturday 9 am – 1 pm
The store is closed on a Sunday.

Special Order Doors means if you purchase any doors from our Third-Party Suppliers XL Joinery, Deanta, JB Kind, and LPD Doors, these doors are not in stock within our store and will need to be specially ordered after purchase, these will always be booked the same day if placed before 4.00 pm, we will notify you by email once placed and next steps.

Special Doors Order Delivery?

Third-Party Supplier’s doors, can take 5-7 days to reach our store, we will notify you of delivery as soon as they are in-store and quality checked.

Shawfield Delivery

For orders delivered by our Shawfield Timber trucks, we will quality-check the doors and then notify you the day on or before about your delivery. Please be available to accept the order, if you need to re-arrange the delivery please let us know the most suitable date. Any customer not available for delivery after we have been in contact will need to pay an additional delivery charge for every attempt, this will be disclosed in an email.

Courier Delivery

We will send a tracking email if it’s being delivered with one of our external courier companies, please see the Courier Deliveries section for full details.

Direct Delivery

We may send your order directly from the supplier it’s if this is the case again we will notify you of this by email. Suppliers intend to deliver orders within 3-5 working days to our customers and each supplier has their own dispatch rules so please keep this in mind when waiting for your order, we will provide any contact details in case you wish to contact them, we will provide them all your contact information so they can organize the delivery direct to you. They will contact you about delivery.

If you prefer you can order online and collect from our Glasgow store. We will contact you via email when your order is ready to collect.

Shawfield Timber opening hours:
Monday – Friday 8 am – 4:30 pm
Saturday 9 am – 1 pm
The store is closed on a Sunday.

Any Royal Mail orders will be sent 1st or Second Class we will contact you with more information.

No. Don’t book joiners, builders, or tradespeople before the goods arrive.

No charges can be made to Shawfield Doors for late, damaged delivery, and delays to a project. We do our best to get your items to you as soon as possible. However, some of our products are sourced directly from the supplier, so they may take a little longer to be delivered.

If for any reason we are unable to fulfill your order we will contact you as soon as possible.

Where we fail to deliver or delivery is delayed, we will not be liable for any losses that are not reasonable or proportionate.

If nobody is available to sign for the parcel. The delivery driver will return it to the depot and leave you a missed delivery card. Delivery will normally be attempted the next working day there will be a separate charge for this from the courier we will contact you about this, so please let us know so we can arrange delivery with no further charge.

You can rearrange delivery for another more suitable day. By calling the number shown on the card.

Please be aware, we will always contact you about your delivery, if you are not going to be available please notify us asap so as not to incur another delivery charge on the 3rd attempt for Shawfield Doors delivery. Third-party please contact your carrier.

You can track each consignment separately using the link on your despatch email. Your order may be despatched in more than one parcel and arrive at different times and on different days so please remember to track each one separately.

TNT Details:

TNT Track my Order

Call TNT: 0800 100 600

DX Details

DX Track my Order

Service Contact Numbers

If you would like to speak to our team about delivery please call us on:

DX Express (tracking number between 9-12 digits – mail and smaller parcels- ) UK – 0333 241 5700

DX Freight (tracking/consignment number with 8 digits – parcels, pallets & over-sized goods-) UK: 0333 241 1100

Bullet Express Details

Bullet does not provide tracking however they will contact you about your delivery- they are a 24 Hour service within UK Mainland.

Call us on +44 (0)330 102 7500

Special Doors Order means if you purchase any doors from our Third-Party Suppliers XL Joinery, Deanta, JB Kind, and LPD Doors, these doors are not in stock within our store and will need to be specially ordered after purchase, these will always be booked the same day if placed before 4.00 pm, we will notify you by email once placed and next steps.

Special Doors Order Delivery?

Third-Party Supplier’s doors, normally take 5-7 days to reach our store, we will notify you of delivery as soon as they are in-store and quality checked.

Shawfield Delivery

For orders delivered by our Shawfield Timber trucks, we will quality-check the doors and then notify you the day on or before about your delivery. Please be available to accept the order, if you need to re-arrange the delivery please let us know the most suitable date. Any customer not available for delivery after we have been in contact will need to pay an additional delivery charge for every attempt, this will be disclosed in an email.

Courier Delivery

We will send a tracking email if it’s being delivered with one of our external courier companies, please see the Courier Deliveries section for full details.

Direct Delivery

We may send your order directly from the supplier if it’s if this is the case again we will notify you of this by email. Suppliers intend to deliver orders within 3-5 working days to our customers and each supplier has their own dispatch rules so please keep this in mind when waiting for your order, we will provide any contact details in case you wish to contact them, we will provide them all your contact information so they can organize the delivery direct to you. They will contact you about delivery.

Our UK delivery partners are TNT (UK) Tuffnells, DX & Bullet, and your consignment is tracked. They deliver straight to your front door, ground floor only, where possible. Delivery lead time is 24-72 hours from dispatch – Same Day Dispatch before 2.00 pm. Please be aware that some of our doors have individual lead times associated with them. If you are ordering several doors your order will normally be despatched when ready on a next day pallet service with Bullet Express.

Shawfield Doors is not liable for all deliveries made by external companies. We will not be held responsible for any refunds or compensation due to goods being held up in transit due to breakdowns, traffic problems, driver hours running out, or any other reason. We never pay compensation for delivery days missed or goods being delivered late.

Always check your delivery before signing for them. Please refuse delivery of any damaged items and notify us within 72 hours, please send images if you have accepted the order to support@shawfieldtimber.co.uk and let us know if you wish for a refund or replacement, once the original order is returned we will process either a replacement (pending stock) and/or a refund, any visible damage must be detailed and noted clearly by you on both your copy and the delivery driver’s copy at the time of receipt on the Delivery/Receipt Note for any claim to be entertained. As couriers will mark a delivery as successful and undamaged if you accept the order.

Please be available to accept the delivery, we will only attempt once and your order will be returned to us for a full refund, if you wish to place the order again you will need to do so with the related shipping costs again.

Whilst we stock a huge number of products here within our own warehouse, we also order products from suppliers, meaning they may be dispatched via the supplier on a direct home delivery service. You will always be notified if this is the case. Postage costs and delivery time frames do vary by location and products ordered also.

After purchase, we will email you with the delivery information, tracking, and ETA for your order. If you are uncertain after this has been sent please contact us

• Please check your confirmation email to see if all the products were ordered.
• Remove all packaging to confirm the product isn’t hidden, pieces may be contained in a secure wedge to protect from transit damage.
• Some orders will be despatched in separate consignments and we’ll send you an email to update you if this happens as the parcels may arrive at different times (orders despatched directly from supplier).

In the event you are missing items please click here to contact us. We will do our best to resolve the issue for you, our friendly team is praised for any issues that we resolve quickly.